Shipping policy
Shipping Policy – Melody Wave Studio
At Melody Wave Studio, we aim to deliver your orders quickly and securely. Please review our shipping policy below for details.
Shipping Address
Melody Wave Studio
4917 Winding Oak DrKnoxville, TN 37918, USA
Email: JoshuaCrider03211@outlook.com
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times
Standard Shipping (U.S.): 5–7 business days
Expedited Shipping (U.S.): 2–4 business days
International Shipping: 25–35 business days (delivery times may vary by destination and customs processing)
Please note: delivery estimates may be impacted by carrier delays beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions—please check our homepage for updates.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can monitor your shipment status directly through the carrier’s website.
Customs, Duties, and Taxes
International orders may be subject to import duties, taxes, and fees, which are the responsibility of the customer. Melody Wave Studio is not responsible for delays caused by customs.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at JoshuaCrider03211@outlook.com.We will work with the carrier to resolve the issue.
Contact Us
For questions about shipping or assistance with your order, please reach out to us at:
📧 JoshuaCrider03211@outlook.com